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UNWTO Launches Comprehensive Tourism-Recovery Tracker

MADRID — The World Tourism Organization (UNWTO) has launched a new Tourism-Recovery Tracker to support global tourism. The most comprehensive tourism dashboard to date, the tracker is the result of a partnership between international organizations and the private sector, including the International Civil Aviation Organisation (ICAO), ForwardKeys, STR, Sojern and …

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IHG Appoints New Senior Vice-President, Analytics & Insights

ATLANTA — IHG has appointed David Oppenheim as senior vice-president, Analytics & Insights. The move is IHG’s investment in data-driven decision making and the further development of a team of professional data scientists that enhance strategic and tactical business decisions for all IHG brands and channels. This high-caliber insights team …

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Now Open: Hyatt Place Moncton-Downtown

MONCTON, N.B. — Hyatt Place Moncton-Downtown has officially opened in New Brunswick, expanding the Hyatt Place brand’s footprint into Atlantic Canada. The new 120-room hotel features the Hyatt Place’s intuitive design, casual atmosphere and practical amenities, such as free Wi-Fi and 24-hour food offerings. “We’re excited to add to the …

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Canadian Hotel Occupancy Dips to 37 Per Cent

HENDERSONVILLE, Tenn. — Canadian hotel performance was down slightly for the week ending September 19 compared to prior weeks, according to STR data. Year-over-year declines also worsened. In a year-over-year comparison, the industry reported a 52.8-per-cent drop in occupancy to 37 per cent, a 32.2-per-cent decrease in Average Daily Rate …

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ORHMA Hosts 21st-Annual General Meeting

MISSISSAUGA, Ont. — The Ontario Restaurant Hotel & Motel Association (ORHMA) hosted its 21st-Annual General Meeting virtually on September 22 to discuss industry issues. Members of ORHMA, Board of Directors and staff were joined by the Honourable Lisa MacLeod, Ontario’s Minister of Heritage, Sport, Tourism & Culture Industries. ORHMA presented …

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CEWS Extended to Summer 2021

OTTAWA — The Federal government announced Wednesday that it’s extending the Canada Emergency Wage Subsidy (CEWS) into next summer to help businesses and employees who continue to struggle through the COVID-19 pandemic. In the Speech from the Throne, the extension of the CEWS was framed as a means of creating …

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Travel Alberta Highlights Economic Value of Tourism

CALGARY — Travel Alberta marked World Tourism Day yesterday by highlighting the economic value of tourism for Alberta and the work being done with tourism partners in every corner of the province to re-build the industry, support community recovery and spur job creation. “As Alberta moves forward, we’re focusing on …

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Addressing Noise in Guestrooms: A Q&A with Matt Carter

How serious is the noise problem for hotels? According to surveys conducted by J.D. Power, noise regularly tops the list of complaints, ranking either first or second across all property types. However, research also shows that nearly 60 per cent of guests don’t complain to staff at the time they …

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