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Don’t Skip Out on Skip-Gen Travel

There’s a popular saying that reads, “Identity influences behavior.” This proves to be an especially important understanding of hospitality. As industry leaders work to identify (and cater to) the entirety of the guest journey, from pre-stay to post-stay, we are constantly faced with the question like: What do guests want …

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NextPax Travel Technology Announces Record Year for Client Acquisition, Innovation, Partnerships, Integrations, Awards and New Market Expansion

Fastest growing global connectivity provider delivers more advanced automation and global reach to optimize bookings for hotels and vacation rentals NextPax, the most advanced channel management technology provider for hotels, resorts and vacation rentals worldwide, marked another consecutive year of impressive milestones. With a record number of new clients, integrations, …

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Why Traditional Hotel Front Desk Upsell Is Not Enough

Unlike many tech companies, Drift, a conversational marketing platform, and Wistia, a video marketing company, are best known for their outstanding customer service. While many people still imagine tech companies as silent rooms full of introverted engineers (except those of us in tech, who know better), tech companies that rely …

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