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New Florida boutique hotel selects Intelity for mobile app

Intelity has signed a deal with Hotel Eleo at the University of Florida to deliver contactless service to guests with a branded mobile app. The app will supply robust digital capabilities and another layer of safety for guests and staff at the new, upscale hotel in Gainesville, Fla.

With the new app, guests will have the ability to tailor service to their preferences before, during and after their stay. The mobile capabilities allow travelers to find hotel and amenity information, make reservations and more directly from their smartphone or tablet. Meanwhile, Hotel Eleo can use SMS and in-app messaging to connect with guests in real-time.

“Guests of Hotel Eleo at the University of Florida have easy access to top-of-the line technology and comfort in their rooms, in the fitness studio and in the meeting space,” said Rich Richardson, the hotel’s GM. “Our new mobile app, which offers a secure and convenient way to check in, unlock your room, and communicate with the hotel team, is right in line with our goal to provide ‘state-of-the-heart’ hospitality.” 

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Post COVID-19: The New Guest Experience

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The contactless services provided by the new Hotel Eleo app will enable guests to check in before they even arrive and access their room with a secure digital key. During their stay, they’ll have the option to request contactless services and touchless deliveries. The contactless services enabled by the new Hotel Eleo app provide a convenient, secure way for guests to check in to the hotel, access their room through a digital key and communicate with the front-desk team.

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