MONTREAL — As it welcomes guests back, Four Seasons Hotel Montreal has introduced its Lead-with-Care program, along with enhanced health-and-safety measures.
Grounded in healthcare expertise and enabled by access to leading technologies and tools, the Lead-with-Care program is focused on delivering the utmost care, confidence and comfort to guests, residents and employees.
“While the Four Seasons experience may look different, the new atmosphere is grounded by the Four Seasons service and guest experience you’ve come to trust and expect,” says David Wilkie, general manager at Four Seasons Hotel Montreal. “We’ve created an environment where guests and residents can return to enjoy what they love while feeling safe and cared for. In everything we do, we strive to build a connection that’s sincere and enriching.”
As part of the new health-and-safety protocols, all guests, residents and employees will adhere to a temperature check before entering the hotel. Employees will be wearing personal-protective equipment and all guests are asked to wear a face mask when in public spaces inside the hotel. The Four Seasons Mobile App provides a convenient and contactless way for individuals to customise their stay, including making and managing reservations, requesting luggage pickup, airport transfers, room service, housekeeping requests and more.
Hotel amenities, including MARCUS Restaurant and MARCUS Lounge, as well as Spa Four Seasons Montreal, have re-opened alongside the hotel.