VANCOUVER — After temporarily suspending operations due to COVID-19, JW Marriott Parq Vancouver re-opened its doors on June 27.
Implementing new safety procedures and technologies — and boasting more than 60,000 sq. ft. of flexible meeting and event space — the property also offers customizable packages for corporate meetings, intimate weddings and small events with up to 50 attendees.
In-line with requirements from WorkSafeBC and the provincial government, the property has redefined its cleaning-and-safety standards through its Commitment to Clean. The new procedures have been developed by the Marriott Cleanliness Council, which consists of in-house and outside experts in food and water safety, hygiene and infection prevention and hotel operations.
Advanced technology has been implemented embracing contactless guest service throughout the hotel through the Marriott BONVoY mobile app, which offers mobile check-in, key, dining and chat. QR codes can be found throughout the hotel providing online menus, guestroom information and additional guest services. The new safety protocols include rigorous and frequent cleaning of all surfaces, using hospital-grade disinfectants, with increased attention to public spaces and high-traffic areas. Physical-distancing measures have also been implemented, with hand-sanitization stations installed throughout the resort. Upon arrival, guests are welcomed by associates wearing personal-protection equipment.