Panic button provider React Mobile has recently updated its Dispatch Center to give response teams real-time access to emergency alerts via any browser. The new customer portal provides remote access and complete administrative control of the cloud-based safety platform from anywhere.
“Having mobile access to emergency alerts is critical in these uncertain times,” said React Mobile CEO Robb Monkman. “Whether an employee needs immediate assistance with a hotel guest in medical distress or a worker finds himself or herself in an uncomfortable or unsafe situation, this mobile feature will dispatch help to any device—a smartphone, tablet, Mac or PC—within seconds of being received, no matter where responders are on property. This is just one of the many ways that React Mobile is improving the safety of hotel workers everywhere.”
The React Mobile Dispatch Center is used to:
• Configure a hotel’s response team and notification lists
• Actively monitor beacons and buttons for connectivity and battery life
• Issue alerts and update responders in real time
• Track and log all alert history
The Dispatch Center dashboard displays a map of the property. If a panic button is engaged, the dashboard will display the indoor location of the panic button via Bluetooth beacons or the outdoor location of the panic button using the built-in GPS on cellular and smartphone devices. As the administrative safety hub, this dashboard also provides access to alert histories and provides a listing of all devices, dispatchers, enterprise properties, beacons, LTE devices and more.