TORONTO — In collaboration with Wyndham Hotels & Resorts, Days Inns Canada announced the rollout of “Count on Us,” a new multi-faceted initiative focused on building guest confidence while elevating health and safety as its hotels prepare to welcome back travellers across Canada. Key to the initiative is a series of comprehensive best practices and protocols specifically designed to meet the challenges presented by COVID-19.
“The health and safety of our guests and hotel associates has always been our top priority, that hasn’t changed,” says Irwin Prince, president & COO, Days Inns Canada. “Count on Us embodies our commitment to doing what it takes to ensure we’ve taken the necessary precautions to provide the safest environment we can for everyone who works and stays at Days Inn.”
In consultation with Ecolab, all hotels will be required to use approved, commercial-grade disinfectants in hotel guestrooms and public spaces. Ecolab’s disinfectants are recognized by Health Canada and are on the official list of disinfectants with evidence for use against COVID-19.
“We’ve been a strong supporter of Ecolab for many years and will continue to provide their best-in-class training, products and protocols to our hotels across the country,” Prince notes.
Other key components of the program will include:
- Individually wrapped disinfectant wipes for guests at check-in.
- Travel-size bottles of hand sanitizer in guestrooms.
- Personal protective equipment (PPE) for all hotel staff.
- Plexiglass or acrylic protection barriers at the front desk.
- Increased cleaning and disinfecting of high-traffic areas.
- Hand sanitizer stations in public spaces.
- Signage reinforcing physical distancing in public spaces.
A long-standing member of the Hotel Association of Canada (HAC), Days Inns Canada will also join other global brands and follow the Safe-Stay guidelines for hotel cleaning. This joint initiative between the American Hotel & Lodging Association (AHLA) and the HAC standardizes industry practices in response to COVID-19. The Stay-Safe initiative enhances existing standards to increase guest confidence following guidance issued by public-health authorities, including the Public Health Agency of Canada (PHAC) and the Centers for Disease Control and Prevention (CDC).
“As the entire hotel industry adapts to a new reality, we’ll operate to provide the same high-quality standards of cleanliness guests have come to expect from Days Inn,” adds Prince.