eZee is relentlessly expanding its wings to cater to all segments. After becoming the number one hotel technology provider for hotels, B&Bs, restaurants, hostels, guest houses, vacation rentals, and resorts – they’re crossing the bridge to offer the most advanced hotel technology solution to other accommodation segments. One such is a Riccarton Capsule Hotel in Malaysia – a unique lodging establishment that offers an unusual stay and services.
Capsule hotels, also known as the pod hotels in the west is a segment that is widely being accepted by travelers, especially in Southeast Asia. These hotels provide low-cost, basic overnight accommodation to guests who do not need or cannot afford expensive rooms offered by conventional hotels. Being a hotel providing a unique accommodation, Riccarton was looking for a set of solutions that could stand aligned with their exceptional requirements. Hence, they approached eZee products to improve guest experience, streamline their operations, and earn more ROI in this business.
To that, Dennis Lim, the Managing Director of Riccarton Capsule Hotel talks about his experience with the latest hotel technology solutions, “One of the best things we liked about the eZee is – they’re constantly working on making their products more relevant according to the market and demand. We’ve been using eZee products since 2017 and I always receive frequent feature updates necessary for any hotel to maintain their working style as per the guest requirements. Moreover, eZee – being an advanced technology provider for hotel chains too, their products are helping us to handle our Kuala Lumpur and Jonker Melaka locations. Looking at how eZee solutions have altered our business, we can surely say that we have made the right choice.”
Riccarton Capsules enrolled for eZee FrontDesk, an on-premise hotel PMS software developed and offered by eZee. The hotel PMS software is seamlessly integrated with other eZee solutions which are eZee Reservation and eZee Centrix, an intuitive booking engine and an advanced channel manager, respectively.
eZee always aims to develop solutions that are capable of solving the problems of every segment. Being in the hospitality industry for almost 14 years now, they know that every segment has different requirements. As a result, they produce the most flexible, dynamic and powerful solutions for any and every kind of accommodation business firm.
At this, Aeijaz Sodawala, the CEO of eZee has his opinions to share: “The industry we work for is not only getting larger but is growing diverse too. Therefore, it is important for the technology provider companies to think out of the box. Our team is continuously making an effort to dig into the pain points of hotels and developing the solutions accordingly. Our team’s confidence is what makes us successful in delivering such unique projects. This is the reason that we’re the preferred hotel technology solution provider across the world.”
Regardless of the type and size of the hospitality business may be, eZee has never stepped behind on their vow to impart their services with par excellence and integrity. The entire credit of their status in the industry goes to their team that tirelessly works behind the drapes.
Riccarton Capsule Hotel is inspired by the thought of giving guests an economical, simple and convenient alternative to overnight accommodation options in the city. This modern space age living concept is the first of its kind in Malaysia and aims to serve guests who need a comfortable place to stay, without the expensive additional amenities which are included in most hotel room prices.
About eZee Technosys
eZee Technosys is one of the few complete hospitality IT solutions providers in the world offering solutions that cover hotel management, booking management, online room distribution, online hotel reputation management, loyalty program management, restaurant management, guest feedback and hotel and restaurant mobile apps, eZee develops on-premise as well as cloud-based hospitality solutions. Founded in 2005, today eZee along with 200+ partners serve more than 18,000+ clients in more than 160 countries across the globe. For more details, visit our corporate website today.
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