A-1 Hospitality Group is a growing company that currently owns and operates five properties in Washington and Oregon. It will add two new hotels, including a Holiday Inn Express, in 2020. To support its growth and strengthen its sales processes A-1 recently put its group business in the cloud with a multi-property hotel sales and catering software system from SalesAndCatering.com.
“We evaluated many hotel sales and catering software systems, and STS Cloud from SalesAndCatering.com was the best,” said Preena Patel, administrative director for A-1 Hospitality Group. “The need to have remote access to all our hotels from one screen drove our decision. We also wanted a system that had powerful functionality for our event sales processes and was easy for our team to use. STS Cloud has an excellent event planning tool and meeting space calendar. We expect to have the Opera 2-way PMS interface in the future for our IHG properties.” STS Cloud puts sales teams in command of the facts wherever they are as they prospect new business or manage active accounts.
SalesAndCatering.com’s applications are the most affordable, full featured, sales and catering systems in the hospitality market. The company sets the standard for personalized service, professional training, and simplicity of system operation that helps clients rapidly implement, and immediately impact productivity. STS Cloud is used by many independent properties and hotel chains. SalesAndCatering.com also offers its STS R premise-based sales and catering system. “Some of our team used the STS R system and were excited about upgrading to the cloud system,” Patel said. “They saw many enhancements in STS Cloud that made a big positive impact on our sales processes.”
“Our transition to STS Cloud was amazing. The support during the upgrade was excellent and SalesAndCatering.com’s team made the installation easy,” said Patel. “The STS team was always available to answer questions as we got deeper into the system. Training online was easy and we used our laptops to test out system functionality with our operation. STS Cloud’s help screens are so clear we have not had to call the 800 number once.” A-1 Hospitality Group also uses the ProposalPath automated proposal creation tool from SalesAndCatering.com.
“ProposalPath is a fast, online proposal generation tool that is fully integrated with STS Cloud,” Patel said. “It is a flexible, effective proposal tool. The property teams use ProposalPath to create custom proposals quickly. When a client is on our website asking for a proposal, the request feeds into ProposalPath. The system provides a fast, smooth process to generate the proposal based on the client’s exact requirements and the property’s attributes. We expect to be able to use STS Cloud’s cross-sell capability in the future to enhance group meeting capacity.”
About A-1 Hospitality Group
A-1 Hospitality Group, located in Pasco, WA specializes in hotel property management. A-1 is family owned and operated, and prides itself on superior customer service across a wide range of hotel brands. A-1’s mission has been to provide the highest quality guest experience since 1997 by exceeding guests’ expectations. The success of A-1’s mission is based upon its employees. The company strives to create a healthy, supportive and positive work environment for its teams. The result is the long-term financial well-being of the company and excellent returns to A-1’s investors. A-1 Hospitality Group was founded by Vijay and Mita Patel with the purchase of a one motel property. Through careful investment in its properties and brands, A-1 now owns and operates five premier properties in Oregon and Washington state.
About SalesAndCatering.com, LLC
SalesAndCatering.com provides the most affordable full-featured Sales and Catering systems for hospitality. Its STS Sales and Catering system is widely used and engineered to give property sales teams the sales tools that help them achieve their goals. SalesAndCatering.com’s cloud and on-premise systems are developed and supported from the company’s US-based offices. It is a trusted full-service sales and catering partner that delivers solutions via a software-as-a-service model that ensures greater client communication to streamline the sales process and maximize staff productivity. SalesAndCatering.com’s systems help hotel companies meet revenue goals through anytime-anywhere data access and integration with multiple PMS systems. Available as a desktop or cloud-based solution, STS delivers unparalleled performance to help you thrive in today’s competitive sales environment. For more information please visit https://salesandcatering.com.
Ryan Hamilton, Co-Founder
Mount Pleasant, SC 29466
Julie Keyser-Squires, APR
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