The Olde Mill Inn in Basking Ridge, New Jersey embraces couples with two fairy-tale wedding venues on a landscaped 10-acre estate. In addition to more than 240 weddings per year, the property also works with numerous corporations and hosts approximately 1,200 social and corporate events annually. The Olde Mill Inn runs a high-volume property seven days a week. “Maestro PMS handles everything from fast, smooth check-ins to group rooming lists for our brides, and also delivers post-event Analytics. Maestro lets our team provide a high-touch guest experience for wedding parties and corporate travelers alike,” said Norman Martin, Assistant General Manager for the Olde Mill Inn and the Grain House.
Maestro PMS hotel software automates the 102-room Olde Mill Inn and its Grain House Restaurant as separate entities on one system. “The Maestro Support team made our operation much easier to manage by creating two corporate entities for our property,” Martin said. “Maestro is the easiest hotel software system I have used, and the Maestro support team is the best I have experienced. The system keeps our 24/7 events on track, with excellent group rooming list pick-up tracking, event scheduling and custom reporting.
Service is an important part of any hospitality business, more so for high-volume wedding venues where everything has to be perfect 240 times a year. “Olde Mill’s guest-focused personal service is one reason we are known for delivering an award-winning wedding experience. Maestro shares our emphasis on service and is always there if we need their help,” Martin said. “Maestro’s support is excellent. We recently upgraded to the latest version. Maestro does not charge for version upgrades, and their team helped us learn all the new features to keep our operation running smoothly.”
Making good business decisions is just as important in the hotel business as in any other successful operation. “Maestro’s Analytics Business Intelligence module helps us analyze our property and event performance and staff productivity,” Martin said. “First thing every morning, I review our rate and pick-up reports to identify trends and keep the Olde Mill successful. Everything I need to know is in Maestro’s reports. The system lets me manage our property based on real-time data to make better business decisions.”
Olde Mill Inn was recognized by WeddingWire.com as “Couple’s Choice” among top local wedding professionals for 2011-2019 and received both the New Jersey Bride “Love It” Award and the Manhattan Bride Magazine “Best Of” Award for 2012-2019. The Olde Mill Inn was also voted Knot “Best of Weddings” and a member of the “Knot Hall of Fame” 2007 to 2019. The property offers a historic setting in an 18th century Grain House for intimate weddings. The Grand Washington Ballroom in the Olde Mill Inn features a classically beautiful reception space for large, more elaborate weddings.
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About Maestro PMS
Maestro is the preferred cloud and on-premises PMS solution for independent hotels, luxury resorts, conference centers, vacation rentals, and multi-property groups. Maestro’s PCI certified and EMV ready enterprise system offers 20+ integrated modules on a single database including web and mobile apps to increase profitability, drive direct bookings, centralize operations, and enable operators to engage guests with a personalized experience. For over 40 years Maestro’s Diamond Plus Service has provided unparalleled 24/7 North American based support and education services to keep hospitality groups operational and productive. Click here for more information on Maestro.
About Olde Mill Inn and The Grain House
The Olde Mill Inn property is the most elegant and enchanting setting for blissful weddings. It is located at 225 Hwy 202, Basking Ridge, NJ (I-287 Exit 30B). This lovely 10-acre estate helps you to create a lifetime of wonderful memories of your picture-perfect Central Jersey wedding. The property offers a rustic historic setting in an 18th century Grain House for an intimate size wedding, featuring landscaped gardens and lawns with a flower-adorned gazebo or a tented patio for exquisite outdoor ceremonies. For larger weddings, the Grand Washington Ballroom in the Olde Mill Inn is a classically beautiful reception space with a charming separate cocktail area in the Lord Stirling Court; French doors lead out to a spectacular stone courtyard for ceremonies. The Olde Mill Inn and the Grain House are also ideal locations for Engagement Parties, Bridal Showers and Rehearsal Dinners.
The Grain House includes a restaurant and is a Central Jersey landmark in a building dating back to 1768. Lunch and Dinner are served daily, with an à la carte Saturday Brunch/Lunch (11am-4pm) and a large Sunday Buffet Brunch (10am-2pm) that can also accommodate groups. The restaurant offers American cuisine with unique variations from Executive Chef John Benjamin. The focus of the menus is on organic, natural and locally sourced ingredients wherever possible. The Coppertop Pub features 12 beers on tap and an excellent selection of wines plus special cocktails. Reservations are available at 908-221-1150 or on OpenTable.com.
Go to https://www.oldemillinn.com/ for more information on Olde Mill Inn.
65 Allstate Parkway, Suite 100
Markham, ON L3R 9X1
Toll Free: 1-888-667-8488
Julie Keyser-Squires, APR
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