Meituan, China’s leading e-commerce platform for services, has appointed SiteMinder, the global hotel industry’s leading guest acquisition platform, as its online distribution partner. The appointment marks Meituan’s first partnership with a hotel distribution technology provider as the company looks to expand its hotel inventory beyond its home market of China.
On 1 May 2019, Meituan set an industry record by processing over 2.8 million domestic hotel room nights in one day. By strategically partnering with SiteMinder, the e-commerce giant now has a complete hotel technology stack to attract international hotel markets, beginning with South-East Asia.
For SiteMinder’s 35,000 hotel customers, the partnership with Meituan provides greater access than ever before to market their rooms to the lucrative Chinese traveller market.
“As an uprising international hotel reservation platform in China, Meituan will bring new energy to the market with its huge young generation customer base. SiteMinder’s global presence, combined with its appeal to both large hotel chains and independent hotels, made it the perfect partner for us as we grow our international hotel supply and build on our multi-level technology service platform,” says Mr Zhong Qiang, General Manager of Meituan’s Overseas Accommodation Department.
“SiteMinder is pleased to partner with one of the most respected household names to come out of the Chinese market, and to support them in their growth journey. This partnership represents a great opportunity for hotels globally to further broaden both their distribution options and feeder markets via SiteMinder’s platform and, in particular, further benefit from the ever-growing outbound Chinese travel market,” says Mr James Bishop, Senior Director of Global Demand Partnerships at SiteMinder.
Compass Hospitality, which operates hotels, serviced apartments and resorts across Thailand, Malaysia and the UK, is among the first beneficiaries of the Meituan-SiteMinder partnership. Says the group’s corporate general manager of digital marketing, Mr Rabin Gupta, “I am delighted that SiteMinder and Meituan have struck this new partnership. It is a great opportunity for us at Compass Hospitality to enhance our engagement with the Chinese market.”
Meituan’s technology service platform today has more than 410 million transacting users. The company is publicly-listed in Hong Kong and holds a recent market value of approximately US$52 billion.
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In an age of rising choice and accessibility for curious travellers, SiteMinder exists to liberate hoteliers with technology that makes a world of difference. SiteMinder is the global hotel industry’s leading guest acquisition platform, ranked among technology pioneers for its smart and simple solutions that put hotels everywhere their guests are, at every stage of their journey. It’s this central role that has earned SiteMinder the trust of more than 35,000 hotels, across 160 countries, to generate in excess of 87 million reservations worth over US$28 billion in revenue for hotels each year. For more information, visit www.siteminder.com.
As China’s leading e-commerce platform for services, Meituan operates well-known mobile apps in China, including Meituan, Dianping, Meituan Waimai, Mobike and others. Meituan offers over 200 service categories including catering, on-demand delivery, car-hailing, bike-sharing, hotel and travel booking, movie ticketing, and other entertainment and lifestyle services, and covers 2800 cities and counties across China. The total transaction amount of Meituan reached RMB 515.6 billion in 2018, with an increase of 44.3% over the same period of last year. The total annual numbers of transaction users and active online merchants of Meituan reached 400 million and 5.8 million in 2018, respectively. Meituan Dianping (stock code: 3690.HK) was officially listed on the Main Board of The Stock Exchange of Hong Kong Limited(HKEX) on September 20, 2018. For more information, visit www.meituan.com.
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