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IHG Employs AI to Reduce Food Waste

LONDON, U.K. — InterContinental Hotels Group (IHG) has partnered with technology company Winnow to help its hotels automatically track, measure and reduce food waste.

By leveraging the award-winning Winnow Vision AI-enabled technology, IHG aims to help its hotels achieve a 30-per-cent reduction in food waste. Through the use of an intelligent camera, smart scales and AI-based smart-meter technology, Winnow Vision analyses ingredients during food preparation, as well as plates returned to the kitchen, to assess which food items are most wasted and in what quantities. The data collected can then inform buying decisions, shape menus and hone food-preparation techniques.

The technology has been successfully installed in seven IHG hotels in its Europe, Middle East, Asia & Africa (EMEAA) region, with installation due in and additional 30 properties in the coming months. Furthermore, 60 hotels in the EMEAA region have expressed their interest in signing up to the technology and IHG is currently exploring rollout to its other two regions — the Americas and Greater China.

“With more than 5,600 hotels right across the world, a commitment to operating responsibly is at the heart of all we do. We know there’s always more that can be done to make a greater difference — whether that’s minimizing waste through the removal of plastic straws or introducing innovative technology to reduce our environmental impact,” says Kenneth Macpherson, Chief Executive Officer, EMEAA, IHG. “Our partnership with Winnow will help our hotels be smarter and savvier in their approach to creating compelling menus that result in less waste, whether it’s a grab-and-go breakfast, a family restaurant or a Michelin dining experience.”

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