Hotel Tech Update Your Update on Hotel Tech, Daily!

July, 2020

• 10 July

  STR: U.S. hotel demand falls as COVID-19 cases rise

  

  As June turned into July, hotel demand in the U.S. dipped for the first time in 11 weeks, according to the latest stats from STR. Since mid-April, occupancy had risen in week-to-week comparisons for nearly months. During the week of June 28 to July 4, occupancy reached 45.6 percent, down …

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• 10 July

  Maestro, SilverWare partner for mobile ordering platform

  

  Long-time integration partners Maestro PMS and SilverWare POS are set to launch a new, customizable, mobile tableside ordering and payment platform this month.  The In-Seat Contactless Platform is meant to go beyond conventional property-management system/point-of-sale integration to give guests touch-free control over food and beverage at hotel restaurants. Restaurant patrons can scan …

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• 10 July

  How better waste, recycling management can help cut costs

  

  As states begin to move forward with reopening, many hospitality groups are grappling with new regulations while also identifying and re-evaluating operations that may have been put on hold or shifted during the pandemic. For hotel groups whose footprints expand beyond one state, this becomes a more significant issue: juggling …

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• 10 July

  Pandemic offers hotels opportunities for innovation

  

  A new study from Sitel Group indicates that while the hospitality and travel industries have been gaining ground when it comes to innovation and technology, the sector still has a long way to go. According to a new study, “COVID-19: the CX Impact,” only 9 percent of Americans rank travel and …

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• 10 July

  IHG Appoints Wayne Hoare as Chief Human Resources Officer

  

  DENHAM, U.K. — InterContinental Hotels Group (IHG) has appointed Wayne Hoare as Chief Human Resources Officer (CHRO). Hoare will join the business on September 14 and will become a member of IHG’s Executive Committee, replacing Ranjay Radhakrishnan who stepped down from the role in February this year. He will also join …

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• 10 July

  Quality Inn & Suites Val-d’Or Named 2020 International Quality Hotel of the Year

  

  TORONTO — The Quality Inn & Suites Val d’Or, Que. has been named the 2020 International Quality Hotel of the Year by Choice Hotels International, making the second time the hotel has received this prestigious international distinction. The hotel also received a 2020 Platinum Guest Satisfaction Award, given to Choice …

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• 10 July

  Understanding Generation Z

  

  In a new study, the European Travel Commission (ETC) reports that Generation Z Travellers believe that tourism benefits local communities, while also being aware of the personal benefits of travel, such as understanding other cultures and building life experiences and self-confidence. As the world’s youngest population grows, becomes more affluent and begins to …

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• 10 July

  GBTA Forced To Cancel 2020 Denver Convention

  

  The Global Business Travel Association (GBTA) has announced that it has been forced to cancel its fall 2020 convention in Denver. The association reports that over the past few months, GBTA staff and leadership have explored every option possible to proceed with the association’s 2020 Convention set for November in …

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• 10 July

  Book Canada And Earn With ACV

  

  Until July 31, Air Canada Vacations is offering agents the opportunity to EARN 5X ACV&ME points when booking any Canada Flight and Hotel package, Tour or Hotel only for travel from July 6, 2020 until April 30, 2021. Here’s a breakdown of what agents will earn for bookings of specific …

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• 10 July

  Sustainable Aviation Fuels Need To Be Embraced

  

  IATA is emphasizing the aviation industry’s commitment to its emissions reduction goals and called for the International Energy Agency (IEA) to prioritize investment in sustainable aviation fuel (SAF) to help power aviation’s contribution to the post-COVID-19 recovery. The airline industry associations call comes on the eve of the IEA Clean Energy Transitions …

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• 10 July

  Take An Educational Journey With Expedia Group

  

  Expedia Group Academy has been launched, migrating from the Expedia Group Academy LinkedIn group to a new online learning platform. The company’s new complimentary education program is designed to help displaced or furloughed travel workers expand their skill sets, develop professional networks and open career opportunities while the industry starts the road to …

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• 9 July

  Spire Hospitality moves HQ to Dallas

  

  Spire Hospitality, a third-party hotel management company owned by privately held New York-based real estate investment firm AWH Partners, has relocated its corporate headquarters to the Dallas-Fort Worth metro area and retained its Deerfield, Ill., location as a regional office. The Spire Hospitality team in March began moving into its …

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• 9 July

  Hotels, misbehaving guests and the police

  

  Two recent cases address the issue of hotel liability when personnel assist police who have an issue with a guest. One or both fact patterns likely are reminiscent of events that have occurred at facilities where you have worked. In one case, law enforcement was on the hunt for a …

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• 9 July

  Survey Shows Business Travellers Desire Swift Return to Travel

  

  TORONTO — Direct Travel, Inc., one of North America’s largest travel-management companies, recently polled its corporate clients in Canada to gauge anticipated plans for resuming travel. While the Coronavirus pandemic has driven business travel to a halt and has impacted the industry in an unprecedented fashion, the big question on everyone’s …

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• 9 July

  UNWTO and Sommet Education Offering Scholarships Through ‘Hospitality Challenge’

  

  LAUSANNE, Switzerland — The World Tourism Organization (UNWTO) has partnered with Sommet Education for an innovative Hospitality Challenge. The initiative will grant 30 scholarships for world-class education programs and support career climbers and switchers, entrepreneurs and innovators develop themselves and their projects. As the sector recovers from COVID-19, the competition …

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