Hotel Tech Update Your Update on Hotel Tech, Daily!

September, 2019

• 18 September

  Hilton to open its first Cambodian hotel in 2022

  

  Hilton signed a management agreement with real estate development group GFC Company Limited to operate its first hotel in Cambodia. The 280-room Hilton Phnom Penh, to be a part of a mixed-use development in Cambodia’s capital, is slated to open in 2022. “As we expand the flagship brand, we are …

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• 18 September

  Hilton Introduces IHeartRadio to Its Connected Room Platform

  

  Hilton (NYSE: HLT) today announced a new integration with iHeartRadio to allow guests to stream live radio stations, thousands of music playlists and podcasts directly from their TVs through Hilton’s high-tech Connected Room guest technology platform. This marks yet another Connected Room feature that allows guests even more ways to …

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• 18 September

  July 2019 U.S. Passenger Airline Employment Data

  

  The 21 U.S. scheduled passenger airlines employed 1.5% more workers in July 2019 than in July 2018: July’s 449,907 full-time equivalents (FTEs) was the highest employment total since March 2003 (458,598 FTEs).   June was the 69th consecutive month that U.S. scheduled passenger airline FTEs exceeded the same month of the previous year. …

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• 18 September

  Managing RevPAR For Profits – By Robert Mandelbaum and Bram Gallagher Ph.D.

  

  Per the name, the historical role of revenue managers has been to maximize revenue – specifically rooms revenue or RevPAR.  RevPAR growth is achieved by increasing occupancy and/or average daily rates (ADR). Basic economic theory says that prices influence changes in demand (rooms occupied).   Depending on the date and market …

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• 18 September

  4 Critical Data Pillars for Building a Guest Intelligence Program – By Terri Miller, Chief Executive Officer & Co-Founder Concilio Labs

  

  The demand for guest personalization is not losing its significance any time soon, and hoteliers are coming up with increasingly inventive ways to capture data and leverage guest intelligence technology to advance hotel-guest relationships. When building data for guest intelligence, there are three critical pillars to consider: reservation data, social …

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• 18 September

  Curio Collection hotel opens in San Diego

  

  The 246-room Carté Hotel, Curio Collection by Hilton opened in San Diego last week. Carte Partners owns the hotel and Interstate Hotels & Resorts operates it. The 16-floor hotel, located in San Diego’s Little Italy neighborhood, is steps away from the Embarcadero waterfront and the city’s downtown business district. The …

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• 18 September

  Sandman Hotel Group Partners with Duetto for Data-Driven Revenue Decisions

  

  SAN FRANCISCO — Sandman Hotel Group has partnered with hospitality revenue platform Duetto to maximize profitability across its entire portfolio of more than 50 hotels, resorts and inns in Canada, the U.S. and the U.K. Sandman, which operates The Sutton Place Hotels, Sandman Signature Hotels & Resorts and Sandman Hotels, …

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• 18 September

  Expedia Group to Become Optimized Distributor of Marriott Wholesale Rates

  

  BETHESDA, Md. — Expedia Group and Marriott International have announcesd that as part of a new agreement signed in April 2019, Expedia Group will become the exclusive global optimized distributor of Marriott’s wholesale rates, availability and content to a network of global travel providers, effective October 15. Through this agreement, …

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• 18 September

  4 Critical Data Pillars for Building a Guest Intelligence Program

  

  The demand for guest personalization is not losing its significance any time soon, and hoteliers are coming up with increasingly inventive ways to capture data and leverage guest intelligence technology to advance hotel-guest relationships. When building data for guest intelligence, there are three critical pillars to consider: reservation data, social …

  Read More »
• 18 September

  Offering Awesome Event Spaces for Event Planners

  

  What makes the perfect venue space? This is the precise question which keeps planners up at night, as they vet prospective properties to bring events to life. Location, amenities, customizable packages, rates, unique offerings — these are all factors which separate one venue space from the next, laying the foundation …

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• 18 September

  Critical Mass

  

  Air Canada, Key North American Carriers Taking The Initiative On NDC Air Canada is playing a leading role in the ongoing development of IATA’s New Distribution Capability (NDC) initiative. Along with fellow North America carriers United, jetBlue and American as well as 17 other members from around the globe, AC …

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• 18 September

  Direct Travel Continues M&I Expansion In Canada

  

  Direct Travel, Inc has announced the acquisition of Meridican, a Toronto-based Meetings & Incentive company and the subsequent alignment of Strategic Meetings + Incentives, a division of Vision Travel, A Direct Travel Company, under the management of Creative Group, a full-service meeting, incentive and recognition company based in Schaumburg, Illinois, USA. …

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• 17 September

  Europe’s hotel rooms portfolio to grow 7% by 2021: LE

  

  During second quarter, Europe’s hotel-construction pipeline hit record high counts with 1,704 hotels and 260,111 rooms for what analysts at Lodging Econometrics called a “dramatic” 23 percent increase in hotels and 19 percent increase in rooms year over year. There are currently 819 hotels and 128,284 rooms under construction. Hotels slated …

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• 17 September

  Restaurant Trends – Growing And Emerging Concepts – Change and Activity Septmber 5, 2019

  

  Growing Concepts of Multi Unit Operators Concepts that have grown by at least 5% (if less than 50 units). Milton, GA-based PROVINO’S ITALIAN RESTAURANT (founded 1977) has increased by 1 unit for the Provino’s concept, from 8 to 9 (13% concept growth). The company also operates a 1-unit concept called Scalini’s. Overall company …

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• 17 September

  Award-Winning All Season SilverStar Mountain Resort Trusts Maestro PMS for Guest-Focused Multi-Property Resort and Owner Operations

  

  SilverStar Mountain Resort has all the amenities of a luxurious alpine village. Four hotel style properties, more than 10 food and beverage outlets, a variety of retail and grocery stores, fitness center, bike rental and repair store, ski shops, plus multiple residential ownership units. The entire operation is supported by …

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