Hotel Tech Update Your Update on Hotel Tech, Daily!

December, 2019

• 11 December

  Developers search for hot emerging hotel submarkets

  

  While developers often ask “where’s the next Nashville?” or “where’s the next Austin?” there is still ample opportunity in the established hotel markets. The efforts of major urban centers to expand their downtown footprints through new developments (convention centers, sports venues, etc.) and revitalization projects continue to create more demand …

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• 11 December

  Restaurant Trends – Growing And Emerging Concepts – Change and Activity December 11, 2019

  

  Growing Concepts of Multi Unit Operators Concepts that have grown by at least 5% (if less than 50 units). Whitefish Bay, WI-based BREADSMITH (founded 1993) has increased by 3 units, from 32 to 35 (9% growth) and entered into NC. This quick serve bakery/cafe is open for breakfast and lunch, with a $4-$12+ …

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• 11 December

  What is a Chatbot and Does Your Hotel Need One?

  

  Whilst you may not be familiar with the term, you have no doubt interacted with a chatbot one way or another. Think about Apple’s Siri, Microsoft’s Cortana, Google Assistant or Amazon’s Alexa – these are all advanced forms of chatbots. Or put simply, computer programs powered by artificial intelligence (AI) …

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• 11 December

  The Westin Prince Hotel Rebranding to Pan Pacific Toronto

  

  SINGAPORE — Pan Pacific Hotels Group is expanding its footprint in North America with the rebranding of The Westin Prince Hotel to Pan Pacific Toronto. This addition will mark the company’s fifth hotel in North America, joining other hotels in Vancouver, Whistler, B.C. and Seattle. “We are delighted to fly …

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• 11 December

  What Does the Expectation Economy Mean for Hoteliers in 2020 and Beyond?

  

  Within the hospitality industry, we are frequently introduced to new, wide-spread economic trends. First, it was the “Mobile Era,” then we got to know the “Age of the Consumer” and the “Experience Economy,” and now, the term on everyone’s mind? The “Expectation Economy.” As we open our doors and usher …

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• 11 December

  Beonprice Redesigns Hotel Quality Score to Improve Revenue Strategies

  

  Challenging the adage of ‘quality over quantity’, travel technology company Beonprice (www.beonprice.com) has redesigned the hospitality industry benchmark assessment to help hoteliers better qualify rates and competitor set in their revenue management strategies. The new Hotel Quality Index™ (HQI™), developed by Beonprice, is a unique way of assessing a hotel’s …

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• 11 December

  A Little Holiday Help From Trafalgar

  

  In celebration of International Volunteer Day, the Trafalgar Canada team came together to support Holiday Helpers Canada, a charity whose mission is to provide a one-time customized Christmas package to over 750 families with young children, who are living in low-income situations. Each sponsored family receives an artificial tree, decorations, …

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• 11 December

  The Deal Is Done

  

  Onex Group Completes WestJet Acquisition Onex Corporation and its affiliated funds (the “Onex Group”) and WestJet Airlines Ltd. have announced that they have completed their transaction (the “Arrangement”) valued at approximately $5 billion including assumed debt. The closing comes following the receipt of the final regulatory approval by the Canadian …

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• 10 December

  Headquarters hotels prove their supply will be absorbed

  

  When it comes to headquarters hotels, the narrative seems to be “build it and they will come.” HQ hotels are associated with operations of a convention center and serve as the primary hotels to host conference attendees. Typically, HQ hotels are comprised of 500+ rooms and developed with public subsidies …

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• 10 December

  25Hours expands Copenhagen footprint

  

  The 25hours Hotel Co. is opening a second hotel in Copenhagen. The new 25hours Hotel Paper Island is scheduled to open in early 2024.  “The only thing better than one hotel opening in a new city is two openings,” said 25Hotels Chief Development Officer Florian Kollenz. “We’re very proud to be …

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• 10 December

  Elevating the Human Experience in Hospitality – By Ashley Reichheld, Mark Allen, Dorsey Mcglone, Emily Ballbach, and Maggie Fletcher

  

  The delight of a luxurious weekend getaway. The relief after a long day of travel. The joy of a family adventure exploring a new city. A hotel room is much more than a place to lay your head – it’s the setting for new experiences and the feelings that accompany …

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• 10 December

  HVS Market Report – Madison, Wisconsin – By Dana W. Floberg

  

  Madison, the state capital and seat of government for the state of Wisconsin, is home to a diverse economy, including education, healthcare, insurance, government, and technology. Although long home to the University of Wisconsin – Madison and American Family Insurance, it was the growth of Epic Systems Corporation and other …

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• 10 December

  Full Service Lord Nelson Hotel & Suites Deploys Maestro Cloud Property Management System Platform; Edging Out Five Other Vendors

  

  Lord Nelson Hotel & Suites is an independently owned 262-room historic property with 12,500 square feet of meeting space in Halifax, Nova Scotia.  In 2018 it completed a full renovation of its guestrooms, meeting space and common areas. The property benefited from a large increase in area tourism with new …

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• 10 December

  To Give Or Receive: A WestJet Christmas Miracle

  

  WestJet’s new Christmas Miracle video, To Give or Receive, highlights real acts of giving and receiving, with a twist. This year, families visiting a market in Toronto were invited into a life-size WestJet blue Santa hat for an experience they would never forget. WestJet left it up to them, with …

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• 10 December

  It’s All About Innovation For TDC

  

  Transat Distribution Canada (TDC) welcomed a delegation of around 200 travel agency owners, preferred partners and members of the TDC leadership team for its bi-annual National Leadership Conference at the Marival Armony Luxury Resort & Suites in Punta de Mita, Mexico. The week-long event, which continues to Dec. 12, features …

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