Recent News

January, 2020

  • 17 January

    Indigo Road to venture into hotels in 2020

    The Indigo Road Hospitality Group, a Charleston, S.C.-based company that operates 24 restaurants throughout the Southeast, launched a new hotel management and consulting division. The team, led by hospitality veteran Larry Spelts, plans to launch two boutique projects in 2020. The company plans for the new Lodging & Lifestyle Adventures …

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  • 17 January

    Four Seasons hotel adds in-room fitness center

    Four Seasons Hotel Silicon Valley in East Palo Alto, Calif., is the first to feature Tonal, the intelligent gym and personal trainer, in room for guests to use at their convenience. The guest experience also features a fitness center redesigned in consultation with Harley Pasternak and mindful tips and heart-healthy menu items by wellness …

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  • 17 January

    2020 Resolution: Update Hotel Technology to Attract Millennials and Gen Z

    Today’s guests are more easily influenced, more tech savvy (especially the millennials and Gen Z), they appreciate attention to detail and a personalized welcome and they like to get what they want without having to ask. In order to be successful, hotels will need to adapt to these new realities …

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  • 17 January

    4 hotels open in Texas

    A TownePlace Suites by Marriott, a Fairfield by Marriott Inn & Suites, a Virgin Hotel and a Hyatt Place opened in Texas recently. Together, the four openings added 523 guestrooms to the Lone Star State. Marriott Two Marriott-branded hotels opened in Texas this week: the 87-key TownePlace Suites by Marriott …

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  • 17 January

    Realstar Hospitality Announces Changes to Leadership Team

    Photo Courtesy: Realstar Group TORONTO — Realstar Hospitality has announced changes to its senior leadership team. The restructuring aligns with the company’s plan for growth for the upcoming year. David Blades was promoted to senior vice-president, Robb Frias is the new vice-president of Operations, Ally Wesson was appointed vice-president of Marketing and Eric Barber takes on the role …

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  • 17 January

    Hilton Unveils New Tempo by Hilton Brand

    MCLEAN, Va. — Hilton has launched Tempo by Hilton, an approachable lifestyle brand curated to serve a growing segment of “modern achievers” who seek a hotel experience reflecting their ambition. The brand combines thoughtful design and diverse lifestyle partnerships to provide hotel owners and developers with a highly scalable brand powered by an efficient service …

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  • 17 January

    In Tune With Saint Lucia

    Saint Lucian tourism authorities are touting beaches and upcoming hotel rooms and all that jazz. The Saint Lucia Tourism Authority hosted a Toronto event last night (Jan. 16) promoting the island’s May 7-9 Saint Lucia Jazz Festival, which is being produced in collaboration with New York’s weighty Jazz at Lincoln …

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  • 17 January

    ACV Unveils Enhanced Agent Loyalty Program

    Air Canada Vacations (ACV) has introduced significant updates to its ACV&Me Loyalty Program, giving travel agents even more choices for 2020. After a complete makeover, the agent loyalty program now allows the agents to earn more points faster, take advantage of a wider variety of redemption options, and instantly redeem …

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  • 17 January

    IMPACT: Achieving Tourism Sustainability

    The various ways to create, implement and measure tourism sustainability strategies and practices will be a key focus of the upcoming IMPACT Sustainability Travel and Tourism Conference in Victoria, BC next week. The IMPACT Conference program will feature more than 30 expert presenters and 200-plus delegates, who will tackle sustainability …

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  • 17 January

    Agents’ Choice Readership Survey Is Now Open

    This week marks the launch of Baxter Media’s 21st annual Agents’ Choice Readership Survey. Like we always say, no one knows travel better than travel agents. The survey asks Canadian agents to vote for their favourite suppliers, destinations, brands, and services in more than 40 categories. All agents who vote, …

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  • 16 January

    ServingIntel Inc. is Pleased to Welcome Nicholas Wolf

    Nicholas has joined ServingIntel as a Relationship Manager in the Chicago, IL market. He comes to us with years of sales, business development, and leadership experience in the hospitality field. Most recently he was one of four managers at the Tilted Kilt in Schaumberg, IL. In this role, Nicholas reported …

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  • 16 January

    ServingIntel Inc. is Pleased to Welcome Pratik Soni

    Pratik has joined ServingIntel as an Assistant Relationship Manager in the Chicago, IL market. Most recently Pratik was working as a Pharmacy Technician and also in the photo department for Walgreens in the Chicago area. In this role Mr. Soni worked in customer service, assisted the Pharmacist with prescriptions as …

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  • 16 January

    Negative YOY Results for US Hotel Industry for Week Ending January 11th – 2020

    The U.S. hotel industry reported negative year-over-year results in the three key performance metrics during the week of 5-11 January 2020, according to data from STR. In comparison with the week of 6-12 January 2019, the industry recorded the following: • Occupancy: -3.1% to 51.7%• Average daily rate (ADR): -4.7% …

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  • 16 January

    Canadian Hotels Report Mostly Negative YOY Results for Week Ending 11 January 2020

    The Canadian hotel industry recorded mostly negative year-over-year results in the three key performance metrics during the week of 5-11 January 2020, according to data from STR. In comparison with the week of 6-12 January 2019, the industry reported the following: • Occupancy: -5.1% to 43.8%• Average daily rate (ADR): …

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  • 16 January

    The Path to Successful Change Management – FAQ with an Expert – By Laura Badiu

    Change is rarely easy. In hospitality, keeping up with trends and technology innovations is not only a must but the actual key to surviving within such a competitive environment. New generations of travelers arise along with different demands and expectations and new hotel tech is developed and perfected every day. …

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