Hotel Tech Update Your Update on Hotel Tech, Daily!

January, 2020

• 17 January

  Indigo Road to venture into hotels in 2020

  

  The Indigo Road Hospitality Group, a Charleston, S.C.-based company that operates 24 restaurants throughout the Southeast, launched a new hotel management and consulting division. The team, led by hospitality veteran Larry Spelts, plans to launch two boutique projects in 2020. The company plans for the new Lodging & Lifestyle Adventures …

  Read More »
• 17 January

  Four Seasons hotel adds in-room fitness center

  

  Four Seasons Hotel Silicon Valley in East Palo Alto, Calif., is the first to feature Tonal, the intelligent gym and personal trainer, in room for guests to use at their convenience. The guest experience also features a fitness center redesigned in consultation with Harley Pasternak and mindful tips and heart-healthy menu items by wellness …

  Read More »
• 17 January

  2020 Resolution: Update Hotel Technology to Attract Millennials and Gen Z

  Today’s guests are more easily influenced, more tech savvy (especially the millennials and Gen Z), they appreciate attention to detail and a personalized welcome and they like to get what they want without having to ask. In order to be successful, hotels will need to adapt to these new realities …

  Read More »
• 17 January

  4 hotels open in Texas

  

  A TownePlace Suites by Marriott, a Fairfield by Marriott Inn & Suites, a Virgin Hotel and a Hyatt Place opened in Texas recently. Together, the four openings added 523 guestrooms to the Lone Star State. Marriott Two Marriott-branded hotels opened in Texas this week: the 87-key TownePlace Suites by Marriott …

  Read More »
• 17 January

  Realstar Hospitality Announces Changes to Leadership Team

  

  Photo Courtesy: Realstar Group TORONTO — Realstar Hospitality has announced changes to its senior leadership team. The restructuring aligns with the company’s plan for growth for the upcoming year. David Blades was promoted to senior vice-president, Robb Frias is the new vice-president of Operations, Ally Wesson was appointed vice-president of Marketing and Eric Barber takes on the role …

  Read More »
• 17 January

  Hilton Unveils New Tempo by Hilton Brand

  

  MCLEAN, Va. — Hilton has launched Tempo by Hilton, an approachable lifestyle brand curated to serve a growing segment of “modern achievers” who seek a hotel experience reflecting their ambition. The brand combines thoughtful design and diverse lifestyle partnerships to provide hotel owners and developers with a highly scalable brand powered by an efficient service …

  Read More »
• 17 January

  In Tune With Saint Lucia

  

  Saint Lucian tourism authorities are touting beaches and upcoming hotel rooms and all that jazz. The Saint Lucia Tourism Authority hosted a Toronto event last night (Jan. 16) promoting the island’s May 7-9 Saint Lucia Jazz Festival, which is being produced in collaboration with New York’s weighty Jazz at Lincoln …

  Read More »
• 17 January

  ACV Unveils Enhanced Agent Loyalty Program

  

  Air Canada Vacations (ACV) has introduced significant updates to its ACV&Me Loyalty Program, giving travel agents even more choices for 2020. After a complete makeover, the agent loyalty program now allows the agents to earn more points faster, take advantage of a wider variety of redemption options, and instantly redeem …

  Read More »
• 17 January

  IMPACT: Achieving Tourism Sustainability

  

  The various ways to create, implement and measure tourism sustainability strategies and practices will be a key focus of the upcoming IMPACT Sustainability Travel and Tourism Conference in Victoria, BC next week. The IMPACT Conference program will feature more than 30 expert presenters and 200-plus delegates, who will tackle sustainability …

  Read More »
• 17 January

  Agents’ Choice Readership Survey Is Now Open

  

  This week marks the launch of Baxter Media’s 21st annual Agents’ Choice Readership Survey. Like we always say, no one knows travel better than travel agents. The survey asks Canadian agents to vote for their favourite suppliers, destinations, brands, and services in more than 40 categories. All agents who vote, …

  Read More »
• 16 January

  ServingIntel Inc. is Pleased to Welcome Nicholas Wolf

  

  Nicholas has joined ServingIntel as a Relationship Manager in the Chicago, IL market. He comes to us with years of sales, business development, and leadership experience in the hospitality field. Most recently he was one of four managers at the Tilted Kilt in Schaumberg, IL. In this role, Nicholas reported …

  Read More »
• 16 January

  ServingIntel Inc. is Pleased to Welcome Pratik Soni

  

  Pratik has joined ServingIntel as an Assistant Relationship Manager in the Chicago, IL market. Most recently Pratik was working as a Pharmacy Technician and also in the photo department for Walgreens in the Chicago area. In this role Mr. Soni worked in customer service, assisted the Pharmacist with prescriptions as …

  Read More »
• 16 January

  Negative YOY Results for US Hotel Industry for Week Ending January 11th – 2020

  

  The U.S. hotel industry reported negative year-over-year results in the three key performance metrics during the week of 5-11 January 2020, according to data from STR. In comparison with the week of 6-12 January 2019, the industry recorded the following: • Occupancy: -3.1% to 51.7%• Average daily rate (ADR): -4.7% …

  Read More »
• 16 January

  Canadian Hotels Report Mostly Negative YOY Results for Week Ending 11 January 2020

  

  The Canadian hotel industry recorded mostly negative year-over-year results in the three key performance metrics during the week of 5-11 January 2020, according to data from STR. In comparison with the week of 6-12 January 2019, the industry reported the following: • Occupancy: -5.1% to 43.8%• Average daily rate (ADR): …

  Read More »
• 16 January

  The Path to Successful Change Management – FAQ with an Expert – By Laura Badiu

  

  Change is rarely easy. In hospitality, keeping up with trends and technology innovations is not only a must but the actual key to surviving within such a competitive environment. New generations of travelers arise along with different demands and expectations and new hotel tech is developed and perfected every day. …

  Read More »