Hotel Tech Update Your Update on Hotel Tech, Daily!

October, 2020

• 29 October

  Exploring Ethics at Cyber HITEC: Tips to Approach Ethical Situations at Work – By Claire Kenney, Cyber HITEC Guest Blogger

  

  Each year, the Hospitality Industry Technology Exposition and Conference (HITEC) facilitates ongoing learning opportunities for hospitality finance and tech professionals worldwide. As part of the conference, hospitality professionals present educational sessions. Topics vary across aspects of hospitality finance, accounting and technology. This year, one of the many virtual education sessions …

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• 29 October

  U.S. Weekly Hotel Occupancy Fell Back Below the 50% Mark for Week Ending October 24th

  

  U.S. hotel occupancy fell 31.7% to 48% during the week of 18-24 October. ADR declined 29.4% to $95.49 and RevPAR dropped 51.8% to $45.83.

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• 28 October

  How Restaurant Technology Can Enable the Next Normal of Happy Hour Dining

  

  The longer COVID-19 continues to alter our regular flow of commercial activities, the more likely new habits are to set in. One such behavioral shift that we’ve seen from this past summer is the heightened demand for outdoor dining. However, at least for all of us here in the Northern …

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• 28 October

  Leveraging PMS Technology Integration to Increase Hotel Revenues in 2021

  

  Budget season for hotels this year is a tedious affair with COVID-19 hindering us from using previous year’s data and operational playbooks to accurately forecast for 2021. Despite the widespread uncertainty from the coronavirus, we can still depend on a few trends to guide our approach, specifically those involving the …

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• 28 October

  IHG Hotel & Resorts Data Shows Sports and Entertainment Leading the Comeback for Group Travel

  

  In addition to sports and entertainment, IHG Hotels & Resorts has also seen optimism in other sectors. There was a notable gain in medical and pharma related bookings in August and the company also saw the biggest increase in bookings from the automotive industry since January. Bookings in the professional …

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• 28 October

  An Automated World: How Hospitality is Using AI to Enhance Guest Experience

  

  With its ability to streamline processes, provide valuable insights, and optimize experiences, artificial intelligence (AI) is driving the new wave of responsive, guest-centric hospitality.

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• 27 October

  Technologies For Social Distancing In Hotels – What Are Our Guests Telling Us? (PDF Download)

  

  Study reports on guests’ perceptions on the use of technologies for social distancing in hotels. This response analysis offers the industry much-needed insight into the types of installations, investments and service strategies that need to be made to best respond to consumers’ needs while keeping everyone safe.

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• 27 October

  White Castle to Expand Implementations with Miso Robotics and Target Up to 10 New Locations Following Pilot

  

  Chain signs on for additional deployments of autonomous kitchen assistant – Flippy

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• 27 October

  At the End of Q3 2020, the Dallas Market Leads the U.S. Hotel Construction

  

  In the recent report released by Lodging Econometrics (LE), at the close of the third quarter of 2020, the top five U.S. markets with the largest total hotel construction pipelines are Dallas with 154 projects/18,592 rooms; followed by Los Angeles with 150 projects/25,188 rooms; New York City with 144 projects/25,147 …

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• 27 October

  The United States Hotel Construction Pipeline is Down Slightly in Q3 2020 but Remains Robust

  

  According to the latest U.S. Hotel Construction Pipeline Trend Report by Lodging Econometrics (LE), the total U.S. hotel construction pipeline, at the end of Q3 2020, stands at 5,282 projects/655,026 rooms, down 7% by projects and 6% by rooms, year-over-year (YOY).

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• 27 October

  Full-Service Restaurants Defy Odds and Surprise Customers During the Pandemic

  

  Full-service restaurants outperform fast food industry in customer satisfaction during COVID-19

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• 27 October

  Second Quarter 2020 U.S. Air Fare Drops to New Low As Passenger Numbers Decline

  

  U.S. domestic air fares declined in the second quarter of 2020 to $259, the lowest inflation-adjusted quarterly air fare in Bureau of Transportation Statistics (BTS) records dating back to 1995. The previous low was $334 in the first quarter of 2020.

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• 26 October

  Building Total Hotel Guest Revenue for a Profitable Future Through Seamless Self-Serve Capabilities

  

  We must look to how we can capture the most revenue per available guest (RevPAG) or total revenue per available guest (TRevPAR) through the proficient convergence of guestrooms, F&B, spa, parking, golf, activities, gift shop and any other chargeable amenity.

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• 26 October

  How Technology Can Keep Your Restaurant Staff Safe This Winter

  

  This summer has seen the introduction of a number of technological innovations that help protect employees, and many of those resources will become even more crucial throughout the winter. Some restaurants, like Toronto’s Box’d, have even created fully automated experiences that eliminate all interactions between staff and customers.

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• 26 October

  Chipotle Launches Real Foodprint, Introduces Sustainability Impact Trackers For Digital Orders

  

  The new feature on the Chipotle app and Chipotle.com gives guests a first-of-its-kind look into the brand's sourcing efforts and allows them to track how they can help Chipotle make an impact on the planet

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