Hotel Tech Update Your Update on Hotel Tech, Daily!

March, 2020

• 31 March

  Hotel Sales Teams: Two Sales Tasks You Can Do This Week To Get Ready For The Rebound – By Doug Kennedy

  

  For most hotels in North America, the sales team is entering week three of the Covid19 disruption. The first week or so was just crazy, as salespeople from all market segments endured a frantic wave of cancelations and postponements.  Just as that wave was starting to pass, most sales leaders …

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• 31 March

  Marriott International Notifies Guests of Property System Incident

  

  Marriott International announced that it is notifying some of its guests today of an incident involving a property system. The notice explains what occurred, the information involved, the measures taken by Marriott to investigate and address the issue, how Marriott is assisting guests, and steps guests can consider taking. Hotels …

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• 31 March

  Los Angeles hotels offer 10,000 rooms as temporary shelter

  

  More than 115 Los Angeles County hotels have volunteered more than 10,000 guestrooms to the County Public Health Department as temporary shelter to support the COVID-19 response. The response represents approximately 15 percent of all Los Angeles hotel rooms. “Our hotel community response is just one more example of the …

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• 31 March

  Menuu Digital Ordering Software Offers Restaurants Free Online Ordering Solution to Help Bring Customers Back

  

  Menuu.com COVID-19 Business Relief Program For Restaurants For hospitality businesses affected by mandatory closings, Menuu.com, the digital ordering solutions company is offering its services to help restaurateurs stay afloat during these uncertain times. While governments are imposing restrictions on bars and restaurants to close their dining rooms, the need to …

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• 31 March

  International Tourism Could Fall by up to 30 Per Cent in 2020

  

  MADRID — The World Tourism Organization (UNWTO) has released its updated assessment of the likely impact of COVID-19 on international tourism. Taking into account the unparalleled introduction of travel restrictions across the world, UNWTO expects international-tourist arrivals will be down by 20 to 30 per cent in 2020, compared to …

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• 31 March

  A Humanitarian Crisis

  

  In a powerful, and personal, message, Holland America Line president, Orlando Ashford asks the question that we should all be asking ourselves today: “During a time when we’re afraid to go out, fearful of others as possible COVID-19 carriers, how do we ensure we continue acting in ways consistent with our common human dignity?” What …

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• 31 March

  TIAC, Destination Canada Search For Solutions

  

  A strongly worded call for federal government funding to support Canada’s travel and tourism industries during the COVID-19 virus crisis was announced by the Tourism Industry Association of Canada (TIAC) last week. During a webinar by Destination Canada, TIAC president and CEO Charlotte Bell expressed deep concerns for the future …

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• 30 March

  HVS Report – COVID-19 and the Chinese Hotel Sector – PDF Download

  

  From the beginning of 2020, Covid-19 spread in China and escalated into a global pandemic, impacting the travel, hotel, and catering industries. HVS Shenzhen Office combined existing market information and our own survey results, as well as the historical data, to determine the impact and provide an outlook on the …

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• 30 March

  IHG launches job resource center for impacted employees

  

  IHG announced the launch of the IHG Hotel Colleague Job Center on Monday. Similar to the Hilton Workforce Resource Center, launched a week ago, the website will list job opportunities for U.S. employees laid off due to the COVID-19 pandemic. Companies listed through the IHG Hotel Colleague Job Center include Amazon, …

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• 30 March

  U.S. Hotel RevPAR Forecasted to Drop 50.6% for 2020

  Due to the impact from the COVID-19 pandemic, the U.S. hotel industry is projected to report a 50.6% decline in revenue per available room (RevPAR) in 2020, according to a special forecast revision from STR and Tourism Economics. Outlook 2020 Forecast 2021 Forecast Supply -14.9% +15.6% Demand -51.2% +81.8% Occupancy …

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• 30 March

  REITs work to mitigate COVID-19 impact

  

  In the latter half of last week, three real estate investment trusts—Chatham Lodging Trust, Park Hotels & Resorts and Summit Hotel Properties—offered insight into the steps they have had to take to mitigate the financial impact of the COVID-19 pandemic. Chatham Lodging Trust Thursday afternoon, Chatham Lodging Trust provided an …

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• 30 March

  As Health Crisis Worsens, Hotels are Being Asked to Accept Overflow Of Hospital Patients

  

  TORONTO ─ Amidst a worsening healthcare crisis and the possibility of looming shortages of hospital beds, hotels may be asked to house an overflow of hospital patients affected by COVID-19. In Quebec, that possibility became a reality recently as three hotels in that province have stepped up to house hospital …

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• 30 March

  Canadian Hotel Occupancy Down 65 Per Cent

  

  HENDERSONVILLE, Tenn. — Showing further COVID-19 impact, the Canadian hotel industry recorded negative year-over-year results in the three key performance metrics during the week of March 15 to 21, 2020, according to data from STR. In a year-over-year comparison, the industry reported a 65-per-cent drop in occupancy to 21.4 per …

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• 30 March

  Hilton Updates Business and Support Measures for COVID-19

  

  MCLEAN, Va. — Hilton Worldwide Holding Inc. has announced new decisive actions to protect its business and support employees through the COVID-19 pandemic. The company reports operations have been suspended across many managed and franchised hotels, and those hotels that remain open have reduced services due to decreased occupancy. At …

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• 30 March

  Competition Bureau Releases Air Canada, Transat Report

  

  The Competition Bureau released its report late last week detailing its concerns over Air Canada’s proposed acquisition of Transat. In that report, the Bureau concludes that “Air Canada’s proposed acquisition of Transat is likely to result in a substantial lessening or prevention of competition in the sale of air travel …

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